Privacy

Coverage

Information collected on the site falls under this page, and so does anything you pass to us by telephone or e-mail.

Data we receive

We collect information from three places:

• calls and e-mails: what you tell us and anything you attach;
• the service request form: your name, telephone number, e-mail, where the work is (its address or ZIP code) if there is a field for it, and the job details you describe;
• server logs: the hosting provider’s machines record the IP address, browser, page and time of each request, for security and so the site keeps working.

How information is used

Information comes in so that we can respond to you and carry out the job you asked about, from setting it up to finishing it and checking later that all is well. It also serves three everyday purposes: our business records, keeping the site secure and our legal duties.

Recipients

Part of your information is handled by the companies that run this website, our e-mail and the request system. Some goes to service partners who help with the reply or do the job. And some could be disclosed if the law requires it, or to protect the rights or safety of any person, including ours.

Cookies

How this site handles cookies and statistics:

• no cookies for advertising or analytics;
• possibly one strictly necessary security cookie from the hosting provider;
• visit counts kept by the host without cookies, as anonymous totals of page views.

Your privacy rights

By e-mail or by phone, you can ask us any of three things: what personal information we hold about you, to have that information corrected, and to delete it. Expect us to confirm your identity before we act. Making such a request never leads to worse treatment, prices or service.

Do not sell or share my personal information

Opt-out right

California law, and the law of a number of other states, lets residents say no, by opting out, to the sale or sharing of their personal information. Each state uses its own definitions of those two words.

Request method

To make the request:

1. Call (626) 231-7059 or e-mail info@rey-electric.com.
2. Say that you’re asking to opt out.
3. Give your name, plus the number or e-mail you reached us from, so we can find your records.

There’s no account to create and no fee.

Next steps

We’ll let you know your request has arrived and put it into effect within the legal time limit. To do that, we may ask a question or two to find your records, and nothing more.

Authorized agents

You can also let an authorized agent ask for you. The agent needs permission signed by you first.

Browser signals

A Global Privacy Control signal from your browser is taken as a request to opt out, for that browser, wherever the law says it must.

Equal service

Using this right costs you nothing. Our prices and our service are the same whether or not you opt out.

Storage period

How long we keep something depends on why we have it. Details linked to a request or a job are kept while they’re still needed for it, and for as long as our records and the law require. Then they are deleted.

Safeguards

We take reasonable precautions to keep information safe from loss, misuse and prying eyes. Any system can fail, however, and nobody can promise perfect security.

Children under 13

We don’t direct rey-electric.com to children under 13 and don’t knowingly collect a child’s information.

Revisions

Updates happen. The date at the start of the page shows when this version took effect.

Contact details

Reach us at:

• E-mail: info@rey-electric.com
• Phone: (626) 231-7059